Ask: I have purchased this product in China, but there is a quality problems. How do you ensure your products will be no problems?
Answer: The production from our factory is managed according to ISO9001 Standard requirements so there will not cause any major problems during the manufacturing process.
In case there is any serious quality problem for a specific product, we will re-ship it to you for free as soon as possible.
Ask:Is it possible to pay the balance due to the bill of lading? Or 20% deposit and 80% balance?
Answer:The principle of payment term is 30% deposite and 70% balance before shipment! Any customes we cooperate more than 3 years the term of 20% depositand 80% balance can be considered if annual order value is more than 0.8Million USD.
Ask: Why is your quotation so much higher than other suppliers?
Answer:Our product also can be distinguish high and low prices. There are differences in material and workmanship. It can proide 2 different prices for comparison and selection. We arrange the QC to inspect every step from original material to finished product to enqure the quality is qualified.
Ask: How to classificate life jacket styles? Is used to life saving or protection?
Answer: 1.According to buoyancy, less than 90N is to protect, more than 100N is to life saving rescue.
2.According to function design style,no design function of simple three-piece is protect, but rescue will be designed with more function points,such as pocket,fixed belts,safety ropes. whistles, etc., the area of reflactive material will be larger.
Ask: What is your factory's advantage?
Answer: The management team has more than 10 years of industry experience
70% empolyees over 5 years rich working experience,the quality and production capacity are very stable.
Automation equipments and production control system
Multiple design patents and has a complete design team.
With a scale of about 100 workers, large and small orders can arranged.
Ask: Can you agree this product not shown to other customers,especially not to same country as me?
Answer: Of course.We can sign a NDA.Any similar products will not be repeated in the same market, this is also the most basic principle of after sales service for us.
Ask: Do you have a freight forwarder help me declare and deliver goods? Why must be delivered after payment? Other factory can pay against the bill of lading. why you can't?
Answer: We have a long and good relationship freight forwarder, our factory itself is qalified for the import and export of goods, it is the principle of our company will arrange shipment after receiving all the balance for many years,which will be clearly indicated in the sale contract or comericial invoice.